Shipping and Delivery Policy
Thank you for shopping at NCT! We are committed to delivering your coffee products to you in a timely manner. Please read the following shipping and delivery policy to understand how we process and deliver your orders.
Shipping Timeframe
We aim to process and dispatch all orders within 1-2 business days after the order is placed. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Delivery Time
Our standard delivery timeframe is approximately 4-5 days from the date of order confirmation. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may arise during transit.
Shipping Destinations
We offer shipping services to locations all over India.
Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout. The shipping cost is based on the weight of your order and your delivery location.
Order Tracking
You will receive a tracking number along with the shipping confirmation email. You can use this tracking number to track the status of your order on our website or through the courier company’s website.
Delivery Attempts
Our shipping partners will make multiple attempts to deliver your order to the provided shipping address. If you are unavailable to receive the delivery after multiple attempts, the package may be returned to us. In such cases, additional shipping charges may apply for re-delivery.
Damaged or Lost Packages
In the rare event that your package is damaged or lost during transit, please contact us immediately. We will work with our shipping partners to investigate the issue and facilitate a resolution, which may include issuing a refund or sending a replacement order.
Contact Us
If you have any questions or concerns about our shipping and delivery policy, please contact us:
NCT Products Pvt. Ltd.
